Vinted Users Voice Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices following member complaints.
